You hear the word ethics and ethical banded about a lot these days, as increasing numbers of businesses want to attract customers by demonstrating that they display the right kind of values, principles and behaviours. But what does it really mean?
Category: Mark Coster
Copy of What a difference a day makes!
Do you ever find yourself drowning in a problem? Sometimes the dawn of a new day can bring fresh perspective and make something previously insurmountable easy to achieve.
How to avoid client disappointment
Someone who overpromises but subsequently fails to deliver gets a bad reputation. You’re holding yourself up to public scrutiny so you must be sure that you can meet their expectations…
When it comes to criticism, don’t take it personally!
We’ve all had situations where a clients hasn’t been met. Whether we’ve missed something critical, or a client has changed their mind, doesn’t really matter. What’s important is that you don’t take it personally.
Benefits of a good team, even though they’re not my employees and are not in my office!
It’ll come as no surprise to you that we can’t do everything. Nor do we profess to. so we’ve embraced the opportunity to team up with some brilliant partners.
Are you comparing apples and oranges?
When making decisions about what products to buy and/or what suppliers to use, we often use price as an indicator. But as we all know, price can often bear no resemblance to either value, quality, or the level of service received.