No, POP isn't a traditional retainer. Retainers would normally be based on a number of hours per month, and then you need rules around what happens if it is over- or underutilised, i.e. is there a facility to take hours from a following month if that month’s allocation is exceeded, or rollover if it is underused? This is unwieldy and unnecessarily complicated.

POP is different. It's a monthly allocation of 'pages' to use as you need.  Each month the subscription stays active we'll refresh your 'page credits' (as defined in your plan).

We then simply deduct a 'page credit' from your available allocation each time we start work on a 'page' for you.

What's included?

Any 'page-based' graphic design project type that Pixooma would normally be able to provide in-house or via one of our trusted graphic design partners. This includes but is not limited to:

• Posters
• Online Adverts (including Google Remarketing Adverts)
• Adverts for print
• Double-sided flyers and postcards
• Folded leaflets
• Multi-page brochures, handbooks and reports
• Business stationery
• Folder designs
• PDF presentations
• Banners for websites and social media
• Magazines and Newsletters for print or PDF
• Book designs
• Roller Banner and 'pop-up' banner designs
• Web-page concepts (delivered as PDF)

Also included:

• Initial discovery call (via Teams) to ensure you get the package that fits your needs.
• All communication and correspondence via your preferred channels
• All stock image searches
• Tables, charts and graphs and simple infographics as part of any page-based design
• Unlimited phone calls and Teams Calls
• 100% Satisfaction Guarantee

What's not included?

Projects that are not automatically included in POP subscriptions, but can be quoted separately, include, but are not limited to…

• Logo Design
• Vehicle graphics*
• Exhibition designs*
• Packaging designs*
• Website design, interactive web-page designs*
• Infographics, maps and complex diagrams*
• Mailchimp (or similar) designs*
• Powerpoint presentations*
• Canva projects
• Image manipulation requiring complex photoshop work
• Fine-art Illustration or similar
• Video
• Animation
• Website building
• Print
• Copywriting
• Photography

*Can be included in your POP subscription at Pixooma's discretion, depending on exact requirements

There are no limits on the number of concepts that can be provided under a POP subscription – We will work collaboratively with you until you are 100% Satisfied

Yes. ALL amendments required to complete any project 'page(s)' in a POP subscription are included in your monthly fee.

Yes, POP includes any stock image searches that we need to do for your projects and includes licensing any 'Standard' Adobe Stock images chosen images to you for your project that are needed within the 'page(s)' we are working on for you. 

We use Adobe Stock as our library of choice, but we can also search any stock library if you have a preference. However, the licensing of 'Premium' or 'Editorial' images from Adobe stock, and those from any other stock library, is not included and can be charged separately if necessary

POP is one simple monthly payment, made in advance and paid via Direct Debit.

You have access to all project files that we create for you as part of POP, including the original artwork 'construction' files should you want them (Indesign, Illustrator and layered Photoshop files etc)

No this is similar to the arrangement you'd get with any freelancer or agency working on graphic design projects for you remotely - except that there are no quotes to be approved, no extra fees for new concepts or amendments – it's all included under your single monthly payment.

We'll work on your projects for you until you are 100% satisfied, and you get it all for a fixed fee.  

If you need someone on-site then POP is not for you. If, however, you'd like all the benefits of a typical creative agency, but without any of the worries about potential cost increases, then POP could be a good solution, and we'd like to talk to you.

No problem. We simply use your feedback (even negative feedback is useful) to create a new concept from scratch that's much closer to your needs, and a better starting point for the project.

And don't worry, if we do need to start again (which is very unusual), there is no additional cost to you. All concepts and amendments are included under POP for each 'page' we work on for you.

This is not an automated, faceless service, you get all the benefits of a traditional agency relationship, and can talk to actual human beings. 

You're free to call us to talk about what you need, email us, or request a Teams call so you can share your screen whenever you need to. In fact, your subscription includes as many Teams update calls as you need, in order to discuss the ongoing work, key priorities, and to offer feedback.

Discretionary project types
Some Pixooma projects are not automatically included in POP subscriptions. However, they can be included at Pixooma's discretion depending on what is required. If they are not applicable to POP, we can provide a separate quote to help you with the project(s). The list of discretionary projects includes, but is not limited to…

• Logo Design
• Vehicle graphics
• Exhibition designs
• Packaging designs
• Interactive web-page designs
• Infographics, maps and complex diagrams
• Mailchimp (or similar) designs
• PowerPoint presentations

What's not included?
Any project that exclusively requires the services of our trusted partners is not part of the POP subscription, but can be quoted separately. Such as:

• • Canva projects
  • Image manipulation requiring complex Photoshop work
  • Fine-art Illustration or similar
  • Video
  • Animation
  • Website building
  • Print
  • Copywriting
  • Photography