You don't have
to be crazy…
Founder of Pixooma
I recently read an interesting article about how to deal with your designer if you don't like what they've done. But it was one sentence that captured my attention: "…if the designer is crazy enough to have a “satisfaction guaranteed” clause…".
Pixooma has a 100% Satisfaction Guarantee, so…
Am I crazy?
I'm prepared to 'put my money where my mouth is' and tell everyone as much
Why not just 'Money-back'?
Well if a project goes wrong and a client gets their money back that's great, but:
Don't just keep throwing ideas at them!
Our aim is to complete every project to the client's complete satisfaction, get paid and gain another happy client. How do we do this? Well, we won't blindly keep churning out new designs, if the project isn't going in the right direction because this solves nothing. Instead, if we feel something's not right we'll set up a meeting with the client to get more feedback, and then review and update the brief if needed.
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