Scheduling: When planning in client work we always try to account for potential snags and build in plenty of extra time. This means we always underpromise and overdeliver as standard, therefore when something does go astray, it rarely impacts the deadlines. Many companies promise the earth but fail to deliver, we don't want to be one of them.

Security: We use two-factor authentication where it's available, and a number of firewalls and malware protection to minimise the chances of our equipment being hacked. Virus's and ransomware are far rarer on Macs, but the effect of one could be devastating, so we don't take chances.

Backups:  Our comprehensive data backup plans covers us for a wide range of disasters and issues no matter how unlikely. With huge amounts of critical client work, it simply isn't sensible to be blasé about backing up.