We guarantee you'll be 100% satisfied with the outcome of your project when working with Pixooma and our trusted partners, so there's never any risk to you.
The seven key points of our 100% Satisfaction Guarantee
1. Free consultation Guarantee
Our consultations are no-obligation and have no time limit so we are free to chat through your needs in as much detail as you like. And there is no charge for doing so.
2. All-inclusive Guarantee
As standard, all our project proposals come with all amends included so there are no nasty surprises in the final invoice
3. No-template Guarantee
All our designs are bespoke and designed to precisely fit your needs, we don’t use templates of any kind.
4. Clear communication guarantee
We’ll provide clear, and timely communication at all stages of the project and ensure you are kept up to date with developments. All industries have their own jargon, but we’ll keep this to a bare minimum and ensure you understand what’s what at every stage.
5. Flexibility guarantee
Although we retain the Intellectual property (IP) of our designs (for future marketing) we provide you with a life-time licence so you can use the final materials in any way you choose, forever. We cannot revoke this licence and it can be transferred to another party if you sell the business
6. File format guarantee
If we design a logo for you we’ll provide a range of formats and versions that will suit your future needs. However if you need a different format in the future that we haven’t provided, we will provide it FREE.
7. Easy access Guarantee
You’ll get a personalised client portal where we store copies of all your final project files, stock images, mockups we’ve created, your invoices, and host of other useful stuff - so you’ll have access to it 24/7
What a wonderful experience from start to finish. Pixooma are a professional company who have taken our marketing from basic to Wow. Pixooma have kept us updated through the process and listened to our brief and our message we wanted to get across and this had been fulfilled through the final version, and more.
Instead of focusing on the competition, focus on the customer
Scott Cook, Co-Founder of Intuit